PrePaid Cards (EASY PREPAY)
- Fully functional website to check balance, online transactions and view monthly account statements.
- Recharge card online and through more than 400 point of sales all across Kuwait.
- Cards can be issued for personal, cooperate and government use.
- Cards accepted in ALL gas stations nationwide.
- 24 x 7 hours customer support via. telephone (1813333, 55055026)
- Instill card limits and controlled payments for secured use.
- In case of emergencies, card can be stopped at any time by request.
- Extra service fee will be charge on the new card and there is fee on every recharge.
- Fuel Tariff remain as per KNPC regulations.
- Card is valid for 6 months from it's first usage date.
- Incase of improper debit from the card, customer should submit the complaint along with card in AL-RAI office.
- New card validity is 2 years from the time of purchase.
- Lost card should be reported to our customer service or send email on firstname.lastname@example.org along with purchased invoice copy.
- Deactivation of the lost card will be after 12 hours from reported lost.
- Remaining balance of the card will be refunded after 3 days of complaint submission.